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February Newsletter

Feb 12, 2026

2026 Outlook

Thank you for your continued partnership—2026 promises to be an exciting year as advancements in AI, strengthened cybersecurity, and continued cloud modernization reshape how organizations use technology to work smarter and stay secure. We are more committed than ever to deliver the finest technology solutions available anywhere!

As you may recall, our approach is to make small, predictable adjustments to our labor rates each year so we can avoid large, unexpected increases down the road. Over the past seven years—including this year—our average annual adjustment to labor rates has been about 3.4%, which closely aligns with long‑term inflation trends. For 2026, our labor rate increase is again right around 3.4%. Some of our other services increased more dramatically while others stayed flat. Managed services pricing for servers increases 5% and workstation pricing increases will depend on what package and tier of managed service you are in. Our cloud software items increased at an average rate of 4% and there was no change to hosting or junk mail filtering pricing.

In other news, we remain focused on you—our customer. You are the reason we exist. Our mission is to help you gain a competitive edge through the adoption of technology. We do this by investing in exceptional technical talent, partnering with trusted vendors who deliver proven solutions, supporting you without hesitation during crises or emergencies, and listening carefully so we can create flexible, customized solutions that truly fit your business.

We appreciate your partnership in 2025 and look forward to a successful 2026 together!

Product Spotlight

Disaster Recovery - Continuity You Can Count On

When the unexpected happens, Intellicom’s Disaster Recovery solutions help keep your business running with confidence. Our comprehensive backup and disaster recovery services are designed to protect business continuity by ensuring rapid data recovery and minimal downtime during emergencies. With secure cloud-based backup storage, virtualization, and failover options, we safeguard your critical data and applications against outages, cyber incidents, and other disruptions, so you can recover quickly, stay operational, and focus on what matters most.

Tech Tip: Payment Portal

In this Tech Tip video, Ashton Baxa walks through the Intellicom Payment Portal.

Meet the Staff

Chance Shoemaker | NOC Engineer

Chance Shoemaker

Chance thrives on solving complex problems and embracing the latest technology, making his role at Intellicom the perfect fit. As a NOC Engineer, he remotely tackles network and server issues with precision and adaptability, often describing himself as a "Swiss Army knife" for the team. In addition to his core responsibilities, Chance has expanded his expertise to include managing enterprise camera and access control systems, which he configures, deploys, and maintains regularly.

Beyond work, Chance is a man of many talents. He plays guitar in a band and owns a recording studio. When he’s not fine-tuning tech solutions or melodies, he enjoys golfing and letting his creative problem-solving extend into personal hobbies. Most importantly, Chance values his time with his family. He loves spending downtime with his fiancée, Hannah, and their three children—daughters Lucille and Vivian, and son Calvin.

Industry Spotlight

Helping you Navigate Supply Chain Constraints

As has been widely reported, the global IT industry is experiencing supply constraints and pricing increases driven by rising AI demand and a strategic shift by manufacturers toward higher‑margin advanced products. These pressures are impacting all IT manufacturers and are not specific to Intellicom or any single company. The components most widely affected include dynamic random‑access memory (DRAM), NAND, solid‑state drive (SSD) components, and high‑performance networking silicon and optical components.

These supply constraints are influencing servers, storage, PC’s, RAM, and solid-state drives, resulting in fluctuating delivery times and pricing. Intellicom will do everything we can to maintain stability for our customers throughout this period. Specifically, we have begun sourcing from alternate suppliers and are committed to notifying you if pricing or availability changes on an item you are considering ordering or have ordered.

Thanks for your patience as we navigate this together.

Blog Spotlight

Check out the latest insights from the Intellicom blog! In our most recent posts, we share practical tips and strategies to help you make the most of your technology. From breaking down how security cameras protect more than just physical assets to exploring how advertising can connect you with customers wherever they are: online, offline, and everywhere, these articles are designed to keep you informed and prepared!

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