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Disaster Preparedness

publish date: November 16, 2017

You don’t have to try very hard to find news of hurricanes and wildfires to understand that disaster can come unexpectedly and that the toll can be devastating.  With this in mind, it’s easy to see the value in contemplating the “what if” questions.  Let’s take natural disasters.  If you didn't have access to your building, or if your normal business process was interrupted in another way, do you have a continuity plan that ensures you can still take care of your customers? 

Taking steps to be prepared for disaster is unique for every business.  Not just you, but each member of your team should have familiarity with the protocols for various situations.  Poking and asking questions matter.  How will everyone on your team continue their work if they don’t have access to the office, or if they don’t have internet access? 

Any disaster planning should include a discussion on network and data security.  Do you have a plan if you are attacked with malware and lose a large amount of data?  Do you have successful backups of your critical data, and protocols in place as to how you will communicate with your customers in the immediate aftermath of an event?  These are just some of the questions that need consideration when planning for various contingencies.

External threats shouldn’t be your only concern, though.  Let’s say you run a business that stores personal information and one of your employees accidentally exposes it.  Do you have a plan for how you will handle such an event?  

Disasters happen, and when they do it’s imperative to have a plan in place that allows your company to operate and move forward.  We are repeatedly reminded by current events that having normal business functions impaired is a real possibility.  Starting to plan today will help make sure you and your customers are covered. 

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