Hardware Technician / Helpdesk Level I
Are you passionate about technology? Love to learn? Interested in kick-starting your IT career? Come join our talented team of IT professionals.
For over 25 years, Intellicom has been providing IT services to businesses across Nebraska and beyond, and we continue to expand! When you come and talk to us, you will see why we recruit some of the best talent around and why people on our team choose to work in the challenging and rewarding field of IT consulting. Our technicians are trained on an array of leading edge tools which help us assist our customers with an unmatched level of service. Intellicom provides an environment where you can learn and grow and do what you do best every single day.
The successful applicant’s job duties will include configuring equipment for on-site deployment; performing troubleshooting and repair of hardware; remotely resolving customer issues by responding to calls, emails, and service tickets. Knowledge and proficiency with Microsoft operating systems and ability to troubleshoot hardware components is necessary. Advancement opportunities exist within our Network Operations Center (NOC) and Engineering teams, where we provide remote network support as well as remote and on-site server and desktop support.
An Associate’s degree in a technology field, and two or more years of experience in a technical field or customer service role is preferred. Ability to achieve industry certification quickly is desired (A+, MCP, MCITP, CCNA). Candidates with suitable combination of education/experience will be considered. Successful applicants must be passionate about technology, committed to lifelong learning, and possess excellent interpersonal skills. Salary will be commensurate with experience.
To apply, please email your resume to: email@example.com by by August 30th, 2019.